Ticket refunds


Dear Patron,

We are delighted to be able to welcome our dear viewers back to Müpa Budapest for the 2020/21 season. It is important to us that our visitors and artists feel that they are as safe as possible when they are here with us, which is why we are introducing special precautionary health measures – such as mandatory checks for signs of fever and requiring everyone to wear masks, as well as increased disinfecting – to help defend against the virus.

In the event that you feel ill, notice flu-like symptoms or suspect that you might have been infected by the virus, please do not visit Müpa Budapest. Instead, in order to recover as quickly as possible, stay home and give your ticket to someone else. 

If you cannot find anyone to use your ticket, as an exception to Müpa Budapest's ticket return policy, you can return it by filling out the online form below anytime up until the day of the performance.

Only tickets for Müpa Budapest's own productions can be entered in our interface. For information on requesting refunds for tickets for hosted performances, meaning ones that Müpa Budapest has not organised itself, please contact the organiser of the performance.

Do you have any questions? We have collected the most frequently asked questions about ticket refunds.

If you have any additional questions, please contact our staff at the e-mail address or telephone number below.

E-mail: info@mupa.hu

Telephone: +36 1 555 3000


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